Important Announcement for Electricity Subscribers in Azzun Municipality

Dear Citizens,

To ensure the continuity of electricity service, Azzun Municipality urges all prepaid meter subscribers not to postpone topping up their balance until late at night, especially after 10:00 PM. Any sudden technical malfunction may require intervention from municipality staff, the electricity company, or electricity crews, which may not be possible at those times.

We emphasize that the approved charging systems issue advance alerts when the balance is low and also provide emergency credit (debt). Therefore, please top up your balance during daylight hours and avoid waiting until it is completely depleted.

Azzun Municipality also urges shop and business owners to always maintain a reserve balance on their prepaid cards after the last top-up. This will ensure the continuity of electricity supply and prevent disruption to their operations in the event of any emergency or temporary malfunction in the charging system, allowing them to continue their work uninterrupted until any problem is resolved. Regarding the postponement of payments for subscribers with outstanding debts or financial arrangements, the following procedures apply:

• At the Azzoun Municipality: From 8:00 AM to 1:30 PM.

• At the top-up point (Texas Mobile): Until evening prayer.

• On Fridays: At the municipality only, from 2:00 PM to 4:00 PM.

We emphasize that, effective immediately, the postponement system will not be open, and postponement requests will not be processed outside of the aforementioned hours. Furthermore, calls received late at night for this purpose will not be answered.

The period from 8:00 AM to 9:00 PM is sufficient for top-up transactions or for visiting the municipality or top-up point.

Thank you for your cooperation and understanding. Azzoun Municipality